FirstCall Usdaw the direct claims helpline – No Forms No Fuss No Delay 2014 SUMMER www.usdaw.org.uk ADM YOU’L LOVE L DIGIT A www. L AREN A usda /e-are w.org.uk na DECISIONS TAKEN AT PARLIAMENT KNOWING YOUR RIGHTS AT WORK fo Transport Drivers tell their stories w llo us @U sda w U n i o n The magazine of the Union of Shop, Distributive and Allied Workers arena PUBLISHED BY USDAW 188 Wilmslow Road, Manchester M14 6LJ T. 0161 224 2804 F. 0161 257 2566 E. arena@usdaw.org.uk W. www.usdaw.org.uk HEAD OF MEDIA & COMMUNICATIONS Mike Glover UsdawUnion EDITOR Peter Rees-Farrell E. arena@usdaw.org.uk General secretary John Hannett Mental health – an issue for all REPORTER Mairead Bradley EDITORIAL ASSISTANT Paula Barke t’s clear our members are facing pressures in the workplace, falling living standards and a relentless attack from the Coalition on the in-work benefits they and their families too often have to rely on. This not only affects their daily experiences of trying to make ends meet but often can trigger mental health issues from stress and anxiety to more severe problems like depression. Mental health problems are likely to affect one in four of the workforce at some time in their lives and that’s why this issue has become very important in the work your union does. This was debated at our annual conference and I know it’s an important issue for both members and reps. As a union we want to raise awareness of the issues facing staff and we also want to equip our reps to be able to support their members. We don’t expect our reps to be counsellors – that’s a specialist skill – but reps can speak up and represent members with mental health issues at work and ensure they are treated sympathetically, confidentially and fairly. Reps also have a role to play in pointing members in the right direction in terms of getting additional expert support. I recognise this is a sensitive issue but if we can play a part in removing the stigma attached to mental health issues we will have played an important role in the day to day lives of working people. Finally, a big thank you to everyone who made this year’s Annual Delegate Meeting such a resounding success. I ADVERTISING & DESIGN Century One Publishing Alban Row, 27-31 Verulam Road, St. Albans AL3 4DG T. 01727 893 894 F. 01727 893 895 E. enquiries@centuryone publishing.ltd.uk W. www.centuryonepublishing.ltd.uk ADVERTISING MANAGER David Murray T. 01727 739 182 E. d.murray@centuryonepublishing.ltd.uk DESIGN & PRODUCTION Heena Gudka PRINT Polestar UK Print Paper produced from ecologically sustainable sources. arena is the membership magazine of the Union of Shop, Distributive and Allied Workers (Usdaw). Published quarterly, arena is distributed to Usdaw members. You’ll find our websi more information o n www.usda te at: helpline o w.org.uk or call the n 0845 60 60640 John Hannett General Secretary 02 arena www.usdaw.org.uk low u fol s@ U s da w i Un on Copyright: Reproduction in whole or part by any means without written permission of the publisher is strictly forbidden. The publisher accepts no responsibility for errors, omissions or the consequences thereof. © arena 2014 p18 p20 p28 Usdaw’s parliament in session p39 Inside this issue Legal Plus & FirstCall Usdaw 22 Winning for you Members are keen to explain how the union’s excellent legal service helped them. People like you 18 Alastair Turner Young rep puts his people skills to good use at the Co-operative. Can e-ciga banned ju rettes be tobacco co st like their usins? Your health questions 44 Safety concerns Your questions on lone- working Hepatitis C, e-cigarettes and dirty rats. 20 Foluke Moses Why this activist is enjoying life as a busy Usdaw rep. 39 David Garvey Talented artist talks about how he unwinds after a heavy shift. Features 10 Pension questions What do the Budget changes Regulars 04 Latest News Low paid workers get nothing from Coalition tax cuts. 40 Recruit a Friend Five prizes of £100 up for grabs if you sign up a colleague to Usdaw. mean for you? 12 Your workplace issues Zero-hours, representing members and maternity feature in this issue. 32 Transport in focus Two drivers, both reps, talk about their experiences on the road. Letters 42 Have Your Say Male breast cancer, active reps and the arena holiday competition. arena 03 News Missing out Workers earning less than £9,440 a year will gain nothing from tax changes n Image © Shutterstock/Twin Desig One in four women do not earn enough to benefit from the rise in the income tax personal allowance, which increased from £9,440 to £10,000 in April, according to a new report by the TUC. It says that the Government’s policy of raising the personal allowance – the amount someone can earn before they start to pay income tax – is an expensive and poorly targeted policy that doesn’t do enough to help low- paid staff or parents on low to middle incomes. Low paid w gain little omen The report cites recent changes to from analysis by the Institute for tax Fiscal Studies (IFS), which shows that rich families gain the most from the policy, while one in six UK employees do not the poorest gain the least. earn enough to benefit at all “From April a worker on from this April’s rise in the £99,000 will enjoy a £195 tax personal allowance. A further cut, while four million of the 333,000 employees – almost UK’s lowest paid workers get three-quarters of whom are nothing. This shows the women – will only partially Government has got its benefit from the increase as they priorities badly wrong,” said earn between £9,440 and TUC leader Frances O’Grady. £10,000. The report says that around at www.usdaw.org.uk/win Sponsored by Usdaw Insurance. Terms apply. Closing date 13 July 2014. Website www.usdaw.org.uk/UIA 04 arena Spon sored by ARN 0614 Win a “If the Government really wants to help hard-working families on low to middle incomes it should abandon further rises in the personal allowance and focus instead on reversing damaging cuts to tax credits and universal credit that will leave millions of families worse off.” EX CL USIV VE EXCLUSIVE MEMBER OFFER NHS DENTAL PLAN DENT TTAL PL AN AL Do you have a NHS Dentist? Have you had a clean bill of health from your dentist? NOT H I N T O P A Y G FOR TH MO N T REE HS ! T The U Usdaw w NHS Dental P Plan he sda D en tal lan will g give e you money back each iv y ou y ou our time you visit y your NHS den tist , dentist, mor c ostly tr ea tmen bills. so no more e costly treatment t bills . £500 per year? JOIN TODAY Y ONLINE AT TOD AY A www.usdawdental.co.uk/offer or call freephone 0800 037 2092 Y our claims are handled directly by the insurer who is a ‘Not for Profit’ organisation with a 135 year heritage of providing a f fordable healthcare. Policy te r ms and conditions appl y . © Protego Group 2014. Usdaw NHS Dental Plan is designed and administered by Protego Group Ltd. Registered Office: 260 – 268 Chapel Street, Manchester M3 5JZ. Authorised and regulated by the Financial Se r vices Authority (registration number 304363). News Parental pain Cuts in key benefits make parents £450 worse off Image © Shutterstock/Katy Spichal Years of below inflation rises – real-terms cuts – to child benefit, statutory maternity, paternity and adoption pay will leave expectant and new parents up to £450 a year worse off – enough to buy a year’s supply of nappies, baby wipes and babygrows, the TUC has claimed. The four key benefits for expectant and new parents – statutory maternity pay, statutory paternity pay, statutory adoption pay and child benefit – went up by one per cent in April, but this is a real-terms cut as the cost of living as measured by the Retail Prices Index (RPI) inflation was rising by 2.7 per cent. This is the fourth successive real-terms cut in the value of these benefits, which before 2011 used to increase in line with RPI inflation every year, says the TUC. Discounters fill closed shops on high street High streets have emerged the ‘unexpected winners’ after retail parks and shopping centres suffered more as a result of the 27 biggest administrations since 2009. Of the high street shops that were shuttered as a result of the administrations, 20 per cent remain vacant, compared with 37 per cent of stores on retail parks and 29 per cent in shopping centres. The data showed that discount stores accounted for nearly one in five of all relettings. Convenience stores accounted for 12 per cent as 06 arena supermarkets aggressively expanded in this sector. One expert claimed that rather than taking shoppers away, the internet is pushing people back to shops. The evidence suggests that there may be a new era of ‘en route’ shopping, powered by mobile shopping and the demand for collection. Retailers including Woolworths, HMV, Clinton Cards, Habitat, JJB and Land of Leather closed almost 5,900 shops in the last five years after calling in administrators. News PAYROLL STOLEN! Data theft – arrest made Action taken to prevent misuse of members’ details after payroll data stolen at Morrisons A Morrisons employee was arrested after the company’s payroll data was stolen and put online in March. As soon as the crime was revealed Morrisons said it had immediately ensured the information was taken off the website and that staff would not be ‘financially disadvantaged’ by the data theft. The firm is also undertaking 08 arena an urgent review of its internal data security systems and has set up a helpline for its staff. Morrisons has told UK banks about the data loss and is working with them to help colleagues protect their accounts. Usdaw has been in talks with the company since the theft – the first of its kind – and will keep members informed of any developments. Image © Shutterstock/JuliusKielaitis Tribunal fees block justice The introduction of fees for employment tribunals has seen an almost 80 per cent reduction in the number of cases, new figures have shown. Only 9,801 cases were filed in the three months from September to December last year compared to more than 45,700 in 2012 – before fees were introduced. It costs £250 to lodge a claim and £950 for the claim to be heard and while some very low paid workers may have to pay only part or none of the fees the majority will have to ‘pay up’ for fairness. “These figures show that introducing fees has stopped thousands of people seeking justice. It’s clear too many of Britain’s bad bosses are getting away with treating staff badly,” said general secretary John Hannett. “This also reiterates the importance of workers being in Usdaw because only then will workers get the support they need and deserve to take a tribunal case.” Five years of News austerity Tory-led Coaliton has hammered the low paid and hard-working families since 2010 The average household will be worse off by £974 a year from April next year after new figures showing the overall impact of the Government’s tax changes between 2010 and April 2015 were revealed. The statistics, which were compiled by the impartial Institute for Fiscal Studies (IFS) after the budget in March, have been released by the Labour Party. Families with children will be hit even harder. A couple with children, with one parent working, will be worse off by £3,720. A couple with children, with both parents working, will be worse off by £2,073. Shadow chancellor Ed Balls said the Government is failing to acknowledge the impact of all its tax changes. The IFS figures include the affect of the VAT rise from 17.5 per cent to 20 per cent in January 2011, cuts in tax credits and child benefit and the increase in the personal tax allowance. Ed Balls added: “David Cameron is trying to tell working people they are better off, but he's not fooling anybody.” Pre-paid Funeral Plans So you leave your family with wonderful memories, not a financial burden For more information or to purchase a Funeral Plan call into your local Co-operative Funeralcare funeral home or visit www.co-operativefuneralcare.co.uk arena 09 • PENSIONS • KNOW YOUR RIGHTS • PENSIONS • KNOW YOUR RIGHTS • The Budget bombshell .u ervice.org eyadvices www.mon k Pensions make the headlines Q There was a lot of coverage about the changes to pensions in the Budget, what does it mean for Usdaw members? The changes made in this year’s Budget were important because from next April the Government proposes to allow people with defined contribution *(DC) workplace or private pensions to ‘cash-in’ their pension pot at any time from age 55, rather than being forced into buying an *annuity. Prior to the Budget the majority of individuals in a DC scheme were forced to buy an annuity once they decided to retire. This system has been criticised because when an individual retired and converted their pension pot into a regular income this didn’t represent good value for money. In a nutshell, there is no simple answer to this question because each individual’s circumstances will vary. However, what can be said is that if your workplace pension is with Tesco, the changes won’t affect you because Tesco operate a defined benefit *(DB) scheme. If you are a member of the Sainsbury’s Retirement Savings Plan, the Co-op PACE ‘Essential’ or PACE ‘Extra’ sections or the Morrisons Retirement Saver Plan, the changes could affect you. For members in other companies the rule of thumb is that if your company operates a DB scheme your benefits will not be affected however if you are a member of a DC scheme they do. If you are unsure what type of scheme you are in check with your pension department if the changes will apply to you so that you can understand the additional choices which may be available in the future. * see Jargon Buster panel for brief explanation 10 arena Previous jobs Q Over the years I’ve worked for three different companies and paid into three separate DC pension schemes. What happens to these small pension pots? Can I take the money out right now? Subject to certain conditions you may now be in a position to ‘cash in’ the value of all your pension pots (not including your state pension), as long as the total value is under £30,000, (this was previously £18,000). Also if you have any individual pension pots of less than £10,000 (previously £2,000) then again, subject to certain conditions you can take up to three of these DC pots as a lump sum. Please remember the first quarter (25 per cent) will be tax free but the balance is subject to taxation. Image © Monkik/Shutterstock Image © wavebreakmedia/Shutterstock et surprised even The March 2014 Budg you? hat does it mean for pension experts – w • PENSIONS • KNOW YOUR RIGHTS • PENSIONS • KNOW YOUR RIGHTS • k your ow n ights R Whose benefit? Q I worked all of my life but illness meant I had to stop and I’m now on benefits. If I take all of my pension pot as cash will that impact on my benefits? This is a possibility because some benefits are not allowed if you have savings. Therefore if you cash in your pension pot and you receive over £16,000 you could lose your right to benefits. That is why it is very important to take independent financial advice about how and when you access any cash from your pension. Planning for the future Q I’m 54 and looking to access some of my pension pot next year, what should I do? Think carefully and take advice. The Government has said that it will provide up to £20m to give retirees face-to-face advice although at present it’s unclear as to how this will be organised. You should think very carefully about how much of your pension pot you take. For example you can take up to 25 per cent as a tax free lump sum, but anymore than this and you may be liable to tax. You should also consider how much income you need to have to provide a reasonable retirement income when you decide to stop working. Jargon Buster Defined Benefit (DB) schemes: Also known as a final salary scheme. This type of scheme provides a guaranteed pension based on earnings towards the end of your career and your length of service. Defined Contribution (DC) scheme: Is determined by contributions and investment returns. Savings would then be used to buy an annuity, or retirement income – until the proposed changes made in the Budget 2014. Career Average Scheme: Another kind of DB scheme. Your pension is based on your average salary during the time you are in the scheme rather than on your final salary at retirement. Annuity: Individuals save into a DC pension during their working life and build up a pension pot. When they are ready to retire they must usually convert their pension pot into a regular income-payable for the rest of their life-in other words they need to buy an annuity. ‘‘ General secretary John Hannett said: “It’s clear, on average we are all living longer and having to work longer too, so pensions are a vital issue. We want members to get the right and proper advice for their personal situations and to understand the consequences of cashing in their policies too early. “Cashing in pension pots are not a quick fix solution for everyone and so we should not lose sight that annuity policies still need to be reviewed and improved so that individuals’ pension pots go further and provide good value for money to sustain people in their retirement. “Usdaw’s position remains the same – good occupational pensions with contributions from both employee and employer are the best way to secure a reasonable retirement income for workers.” www.usdaw.o rg.uk/pensio ns • DISCIPLINE • KNOW YOUR RIGHTS • ZERO-HOURS • KNOW YOUR Workplace issues in the spotlight Usdaw has advice on all the important issues facing union members to find out more visit: www.usdaw.org.uk ex rows up many compl The world of work th can help questions – Usdaw Problem solving Zero-hours contracts Q Q A member has asked me to represent him at a hearing and expects me to ‘get him off’ even though he has clearly broken company procedure. What can I do? First of all you have to be honest with the member and tell him the likely consequences if he knowingly broke the procedure. You should also insist that the member is completely honest with you and explains in full what happened, when and why. However, as a rep you should explore if there were any mitigating circumstances to the ‘offence’. Was the member under pressure or stress at the time? Was his behaviour out of character? Has he an otherwise unblemished record? Was it a genuine mistake? Is there an issue around training, or lack of it, which may explain the incident? All of these will give you a clearer picture of why the incident may have happened. Tell the member you will ensure that he is given a fair hearing. If the member accepts it’s a ‘fair cop’ and disciplinary action, short of dismissal, is likely to follow, you should argue that if it’s a one-off incident and taking everything else into consideration, the member should be treated fairly and perhaps leniently in light of his good record. There’s been a lot of coverage about zero-hours contracts. I’ve heard people on these contracts don’t get any holiday pay. Is this true? No it’s not. Recent research revealed that there could be more than a million UK workers on zero- hours contracts. However, these workers still have key rights, such as statutory annual leave entitlement and protection from discrimination. The difference is that zero-hours contracts may be more likely to include a break in the contract. This has to be for a full week when there is no work done from a Sunday to the following Saturday. This means that rights that depend on an ‘accrual system’, such as maternity pay, might take longer to be reached - or not be reached - under certain zero-hours arrangements. Any worker or employee starts to accrue their annual leave from the moment they begin working. This includes anyone working on a zero-hours contract. If the zero-hours contract means that employment is continuous then a worker should arrange when they take the annual leave with their employer. If the zero-hours contract means that the employment will be broken on occasion, then a worker should receive a payment for any accrued but untaken annual leave. P ro blems at wo r k? ask Usdaw fo r advice 12 arena • MATERNITY CASH • Early Conciliation What do you need to know? * k your ow n ights R Tribunals: More bureaucracy *Does Not Apply in Northern Ireland Maternity cash Q I’ve been on maternity leave now for almost ten months and fully intended to go back to work, but now I’ve changed my mind. Will I have to pay any of my maternity money back? You certainly won’t have to pay back any Statutory Maternity Pay (SMP) you have received. If you have been paid SMP topped up with your employer’s contractual maternity pay this is only repayable on the rare occasion where you had signed an agreement in advance and it was clear in your contract to repay this money under these circumstances. Therefore for most union members they do not have to pay back any maternity pay. er barrier to The Tory-led Coalition has introduced yet anoth rs seeking redress through the employment justice for worke tribunal system. the Having introduced fees to submit an application, ion has now added another obstacle by insisting Coalit to consider workers contact the conciliation service ACAS and to ‘register’ their claim. This process early conciliation settling the will give both sides the opportunity to consider case before tribunal. up this However, neither side are legally obliged to take run an appeal process, offer, and given that most companies is small. the likelihood of either side taking up this offer r looking to go to tribunal should contact ACAS A worke Once this is giving their name, contact details and employer. ct the worker who, with union advice, done ACAS will conta . If can either accept or decline the offer of conciliation given a certificate with a reference declined the worker will be go ahead. number, which then allows the tribunal claim to is on-going the time While this early conciliation process . For example limits to apply to a tribunal are effectively frozen limit for submitting a claim to an employment the time the date of tribunal is usually three months less a day from incident complained about. However, while the dismissal or to run again reference to ACAS is made the time will only start certificate is issued. once the early conciliation itting an For Usdaw members: If you are thinking of subm d contact your area employment tribunal claim, you shoul are to win organiser who can advise you on how likely you ed above) claim. (Take a look at Usdaw’s factsheet pictur your you with a claim, you If you want Usdaw to represent , should obtain a Member Pack from your local office your local complete it as fully as possible and return it to office with any supporting documents. by the Your Member Pack application will be considered whether it is a claim legal department who will advise you d agree to Usdaw can support and whether or not you shoul conciliation. early k/legalplus www.usdaw.org.u arena 13 Universal Credit New scheme hits low paid The Coalition’s Universal Credit scheme will make thousands of low paid workers worse off, Usdaw wants it changed sdaw members could lose thousands of pounds when they are transferred to the Government’s controversial Universal Credit scheme. Under the new rules Child Tax Credits and benefits for disabled children will be cut drastically and any additional earnings will be cut by 76p for every extra £1 earned. “This ill-judged scheme is a massive disincentive to work for members who are already struggling to make ends meet without having their in-work benefits cut,” said general secretary John Hannett. “While Universal Credit affects households differently, many of our members working long hours are going to be worse off when they are transferred onto Universal Credit. That is why the 76 per cent claw-back from additional earnings is incredibly unfair and will trap households in poverty. We want the Government to ensure that work does pay by lowering the claw-back to 55p in the pound.” Usdaw took its campaign to the House of Commons in April U 14 arena and were supported by many Labour MPs. Three members who face losing hundreds, possibly thousands, of pounds once Universal Credit is introduced gave the campaign real-life examples of how the itefield, scheme will reduce their aren Wh ... (l-r) K n, Mark Payne ers household income. ampaign Finera C , Carrie Sam Day George Ruth and Carrie Fineran and her husband Anthony live with their two daughters, aged 14 and 11 on the Isle of Wight. Anthony works full-time for 40 hours a week and Carrie works for 13 hours a week at a local supermarket, earning just over the minimum wage. They currently receive Child Tax Credit of £49 per week. Under Universal Credit, when their transitional protection ends, this would be reduced to just £31 per week – a reduction of £943 per year. As their daughter has a long- term illness they may be entitled to Disability Living Allowance. However, even if their claim is successful under Universal Credit the current award of £60 a week will be We could lose £2,500 halved. In this case Carrie and her family could lose more than £2,500 under the Universal Credit scheme. “It’s a very worrying time for us,” said Carrie. “That’s why I agreed to go to Westminster with Usdaw to highlight the potential problems working people face under Universal Credit. I was pleased so many Labour MPs came to support us, obviously none of the Coalition MPs were there!” Mark Payne and his partner Agnes live with their three children, aged 11, nine and two We could lose more than £660 Julie with Elliot MP West Sam Day mins a ter t in Port Glasgow. Mark is a driver for a supermarket’s home delivery service. He works full-time and earns just under £14,000 a year. Agnes works 11.5 hours at a local supermarket each week where she earns £7.28 per hour. They currently receive Child Tax Credit of £180 per week. Under Universal Credit, this would be reduced by £12.80 a week – a reduction of £665.47 per year. “We can’t afford to lose £665 a year, who could?” said Mark. “If one of us works extra hours then for every £1 earned we’ll lose 76p – so we’ll be working for less than £2 an hour! Does that make sense? Not to me it doesn’t. “It’s time the Coalition stopped hammering working people. This Universal Credit isn’t about so-called ‘dole- scroungers’, it will hit working people like me and you.” Sam Day and her husband Derek live in Bordon, Hampshire, with their two children, aged eight and four. Derek normally works full-time – 38 hours a week, Sam works 22 hours a week in a local supermarket. They are currently entitled to Child Tax Credit of We could lose £1,800 £55 a week – £2,870 per year. Under Universal Credit, this would be reduced by nearly £1,800 to just £1,100 or £21 a week. “I didn’t know Usdaw was involved in campaigns like these but they are so important because we are going to lose a lot of money,” said Sam. “The Coalition say they are on the side of the workers, well this Universal Credit policy proves yet again that they clearly are not. “I don’t think many people realise what’s around the corner for them in terms of cuts in their household income under Universal Credit.” arena 15 The Referendum Scotland for the brave Scottish Labour leader Johann Lamont on why she’s backing the Better Together campaign and voting No on September 18 or Johann Lamont the question she asks of the independence debate is not about ‘separateness’ but ‘what’s in the best interests of the people of Scotland?’ Her answer is a resounding No to Scotland choosing independence and a determination to make sure proud Scots like herself concentrate on the big issues facing workers across the UK. “People in Scotland face the same problems as their English, Welsh and Northern Irish counterparts,” she said. “The cost of living, concerns for their families, ambitions and hopes for their children and security at work. “The idea that you create a fairer society if you change the constitution relies on the idea that somehow in Scotland we’re different – we’re not. “I want Scotland to stand strong in the UK with our friends and neighbours. Being part of a bigger country makes sense. Sharing risks, pooling resources and working together to provide a safe and secure F 16 arena working environment. With independence that would be much more difficult. For me devolution offers us the best of both worlds.” Unlike many modern politicians Johann Lamont brings with her 20 years teaching experience to her role and sees communicating with voters as key not only to the current debate but to politics in general. “The challenge for any politician is to listen to the voters. It’s not so much what you did before you came into politics but how you do politics. “Too often in Scotland we’ve had too much sloganising from the SNP and the big issues of health, education, and jobs have been marginalised by the focus on constitutional politics, the SNP’s pet project, – that’s very frustrating. “What also concerns me is that too many supporters of the SNP see any criticism or questioning of their policies as scaremongering. I don’t accept that you can only care about Scotland by voting Yes. I’m a proud Scot and care deeply FAVOURITE: n Book… Jane Austin’s Pride and Prejudice n Film… 12 Angry Men n TV… Coronation Street – I love it n Holiday destinations… Isle of Tiree and Isle of Lewis n Life outside of politics… organising the family, getting my son to swimming and daughter to netball, watching football and not talking politics n Most influential person… My mother n Dinner table guests… of course Nelson Mandela, any one of the suffragettes and the cast of Coronation Street! about Scotland. Voting No is a positive step because I want a Scotland that is outward looking and cares about its neighbours and wants to work with them and does not see them as ‘other’. Yes, there’s an emotional connection for family and friends and for Scottish Labour and trade unionists it’s also about solidarity. “It’s important we get the facts on the table. Asking questions about the consequences of independence on jobs, pensions and housing is very important. That’s not scaremongering. This debate is not a game. It’s a defining moment for Scotland. “The SNP will have Scottish voters believe you can have FACTS: n Elected Leader of Scottish Labour Party in 2011 UsdawUnion n Previously deputy leader since 2008 n MSP since 1999 for Glasgow Pollok n Worked as a teacher for 20 years n Has a post graduate teaching qualification n MA in English and History from Glasgow University n Married with a daughter (18) and son (16) independence and keep the currency, and membership of the EU and NATO, and the Queen but somehow everything else changes – that’s nonsense. “I don’t believe Scots want to be in a separate country, with no common currency, unsure about where we’ll be in Europe and having to fund services from a smaller resource pool.” Johann accepts the No campaign faces a challenge to ensure a big turnout on September 18 given the decline in voter participation in previous Scottish elections, although she welcomes the inclusion of 16&17 year-olds in the referendum vote. “I can see from my own teenage children they are a lot amont is Johann L t Scotland nfiden co No will vote n Born Glasgow, July 1957 more worldly-wise than I was Labour. “The future of our at their age,” she said. country is at stake on “I think that’s partly down September 18, the future of to changes in communications. progressive politics is at stake. Interestingly when schools, It’s important it doesn’t colleges and universities hold degenerate into hostility or mock-referendum elections the anything other than the main majority of young people issue – jobs and security. favour staying in the UK. “It’s vital everyone uses “In fact I find many of them their vote. It really matters. The are puzzled by the idea of polls are telling us the majority ‘separateness’ as their view of of Scots want to be part of the UK, but don’t leave it to the world takes in a much chance your vote will count wider sense of community not and as a proud Scot you can confined by their Scottishness vote No. Ask yourself this – – so they are sceptical of what is in the best interests of independence.” people in As the vote nears minds are Scotland?” being concentrated and Johann For more on th e campaig n visit: is looking forward to winning back www.bettertogether.net Scotland for arena 17 Peopl u e like yo Usdaw’s te reps are ge ams of young active acro tting more ss the UK In action T rg.uk/bearep www.usdaw.o he Co-operative’s years ago I a leaflet drop in Alastair Turner is took on the Cardiff town centre just one of the role of shop in March and made Sign up ay and ente oung worker union’s 1,000 young steward and a big impact with r our ‘Re c A Friend reps and one of the 85,000 health and young workers. ’ prize dra ruit w for your cha young members aged 26 safety rep. “Last year I spent n £100 see ce to win page 40 and below who are “My job a week at summer for more deta ils helping make Usdaw the is dealing school in Sheffield and I biggest and best union in with customers. went out on stand-down the UK. I’m definitely a people visiting stores in my area. I “Most young people I person and I guess made some good contacts with know have worked in that’s why I enjoy other reps and managed to retail and many have being a rep. recruit quite a few new ended up making it “Getting more members. “I keep active outside of their career just like I involved with the work too. Last year I ran a half have,” said the 23 union has given Alista a bus ir Turner year-old from me all kinds of marathon to raise money for chari y rep and is children with Spina Bifida, and Torquay in opportunities, ty fun drais er I’m certainly this year I’m raising money for Devon. a Parkinson’s charity. “I was 16 more confident “It’s important older when I started and better workers encourage their part-time with the organised. younger colleagues to join Co-op, it was my first “I’m a member of Usdaw.” job, I’ve been full-time our divisional youth for the last two years. committee and we did For more “I joined Usdaw pictures go to: when I was 18 as a part- www.usdaw.org.uk/gallery time worker and two 18 arena WIN £100 under review Usdaw in discussions with Tesco on pilot scheme expected to start in the Midlands Usdaw moved quickly to reassure members at Tesco following reports of a pilot initiative in 12 stores in the Midlands that will look at managerial roles including team leaders. As arena went to press the pilot had not started, although rumours and press speculation were rife. National officer Pauline Foulkes said: “A consultation process has started with the workers in the Image © Shutterstock/JuliusKielaitis Store changes 12 stores affected. Usdaw is currently in discussions with Tesco on the options available to members that are affected, how to support those who may have to make the transition to new roles, and how to support members whose pay may be affected as a result. “Our first priority is to support our members and reps. The pilot will go live once the consultation process concludes in the 12 stores. During the pilot, our members, reps and Usdaw officials will be part of the review process in those stores. As the situation develops we will keep members fully informed.” arena 19 Peopl u e like yo Active rep A dmin clerk Foluke Moses is keen to get more involved with Usdaw and use her experience to help make a difference at her Tesco Metro store in Battersea, London. The 54 year-old has been a rep for four years and is a health and safety rep, union learning rep and is also a member of the southern division equalities forum. “If you want to make a . volved . . Getting in oses in-store Foluke M Battersea at Tesco in We’ve run the Freedom From Fear campaign for the last three years and it’s been a real winner. Staff, management and customers alike all support what it stands for and what it’s trying to achieve. As a result the union is well received in our store. “I’ve attended many conferences, ADM, rallies, equality forums and federation schools. It’s been fantastic, I’m learning all the time and my confidence has grown. “I think members appreciate that getting more involved has made me a better rep and more able to help them.” as spent four Foluke Moses h ist and is years as an activ minute of it enjoying every difference and help make life better for people you have to get involved, it’s as simple as that,” she said. “It’s no good sitting back and leaving it to someone else, if you feel strongly about something then it’s up to you to do something about it. “Being an active union member gives me the opportunity to follow this through. “I realise being a rep gives me the platform to speak up on issues my colleagues feel strongly about. “I promote all the union’s campaigns. For more in on being a re formation the union’s p visit website: rg.uk/bearep www.usdaw.o CAR INSURANCE Call free for a quote • Free RAC Assistance • Free EU motor insurance cover for up to 90 days • Flexible payment options † TRAVEL INSURANCE usdaw will help you get back on your feet with our free accident claim line Any accident, anytime, anywhere in the UK. Or visit: www.usdawinsurance.co.uk • 5% online discount* • Special rates for families and children under 4 are insured for FREE** • Cover available for single trip or annual travel Keep 100% of your compensation an accident can turn your world upside down upside Scan here to view all of the latest Legal Plus news and resources† www.usdaw.org.uk/legalplus April 2014 †to scan the code, download a QR reader app from your app store. A charge may be applied by your network provider. on your insurance policies 0800 055 6333 – no 25% reduction. Cover from day one. Expert solicitors to look after you. And family members living with you are also covered for road traffic accidents. FIRSTCALL USDAW 0800 055 6333* VISIT WWW.USDAW.ORG.UK/LEGALPLUS Lines are open 8.30am-8pm Mon-Fri, 9am-1pm Sat *Free, only if calling from a landline. Calling from a mobile will incur your contract rate charges. Alternatively ring 01455 255227 from your mobile * Compared to the price if you called us. ** Only available when all children on the policy are under the age of 4. † If a child is over the age of 4, a family loading will apply. For quality and protection purposes, your call will be recorded. Usdaw Insurance is a trading name of UIA (Insurance Services) Ltd. Usdaw is an Introducer Appointed Representative of UIA (Insurance Services) Ltd who are regulated by the Financial Conduct Authority. UIA Travel and Car insurance is arranged and administered by Heath Lambert Limited. Registered Office: The Walbrook Building, 25 Walbrook, London, EC4N 8AW. Registered No. 1199129 England and Wales. arena 21 WARNING USE A HIGH STREET FIRM AND YOU COULD LOSE 25% OF YOUR COMPENSATION With FirstCall you keep 100% 0800 055 6333 Legal Plus Settlement delivers security for ort M&S worker Tricia Sh Marks & Spencer customer assistant Tricia Short has always known the value of union membership. So when she had an accident at work in 2010, further aggravated by another trip six months later, she called FirstCall. Three years later she was awarded £29,000 for both accidents. “I joined the union as soon as I started working for M&S 18 years ago,” said the 67 year- old from Orpington in Kent. 22 arena TRUST USDAW FIRSTCALL Usdaw’s FirstCall and Legal Plus service recovered more than £23m in 2013 for members treated unfairly or injured at work. Compensation was also won for members injured in accidents outside of work. Members’ close family were also represented in road traffic accident claims. The free will writing service and advice on issues unconnected with work was again hugely popular. “Our Legal service delivered another great result for our members last year,” said general secretary John Hannett. “Our staff and our panel of solicitors offer a professionalism and expertise unrivalled on the high street. And remember our members get 100 per cent of their compensation, no hidden fees, costs or deductions. “But don’t take my word for it, read our members’ real life stories. And don’t forget if you have an accident anytime and anywhere contact our free direct claims line FirstCall Usdaw on 0800 055 6333.” – looking after you and your family “I wanted security at work. I’d been a member and a rep before that, when I worked for Safeway so I was well aware of how important it is to join the union and the value of its support. “After I tripped and injured my knee, a few days later I rang the number on my card, which I keep handy in my purse. From there on my solicitor took care of everything and I was kept fully up-to-date. “You need to join the union so that your rights are protected. Everyone has the right to join, no matter who you work for. You can join online and pay your subs by Direct Debit just like I do.” Quick result after injury for o Michael Taylor at Tesc fo Michael Taylor’s case was settled within five months of calling the union’s free accident helpline FirstCall. He received 100 per cent of the £1,500 awarded to him after his case was taken up by a local union solicitor. “I injured my thumb in an accident in the warehouse, it wasn’t my fault,” said 63 year- old Martin, who works for Tesco in Burton-on-Trent. “I saw the FirstCall number on the in-store union noticeboard and thought I’d give it a call. “I’m so pleased I did. I couldn’t have asked for a more efficient service from start to finish. “I’ve been a union man all my life. I tell everyone to join, take it from me it’s worth every penny.” w llo us @U sda w U n i o n Usdaw sorts out locker room lton calamity for Anne Wa When 57 year-old Anne Walton was injured in a freak accident at work her union rep advised her to call FirstCall and 14 weeks later she received £4,000 in compensation. The accident happened when a cupboard fell off the wall in the locker room onto Anne’s foot. “I was very lucky, it could have been worse,” said Anne, who works part-time as a customer service desk operator for Tesco in Nottingham. “We found out afterwards that the cupboard had been held on by one screw! It was an accident waiting to happen. “Luckily I had the union’s backing to prove the accident wasn’t my fault. Joining the union was the best thing I ever did.” arena 23 Union support wins the day for injured Lisa Brand WARNING USE A HIGH STREET FIRM AND YOU COULD LOSE 25% OF YOUR COMPENSATION With FirstCall you keep 100% 0800 055 6333 When 42 year-old cleaner Lisa Brand slipped on a greasy floor at work and injured her hand she ‘didn’t have a clue’ what to do next. Thankfully her union rep advised her to ring FirstCall, the union’s free accident claim line. A union solicitor took up her case, and three years later, after three operations, she received £7,000 in compensation. “My rep Val Bates was fantastic, she guided me through everything,” said Lisa, who works for Morrisons in Telford, Shropshire, and was off work for around ten weeks in total. “Val told me I was entitled to free legal advice for accidents at work and I was even covered by the legal scheme if I had an accident when I was away from work. I didn’t know that either. It was great advice. “I don’t know what I’d have done without the union’s backing. I certainly wouldn’t have had the money to pay for my own solicitor to deal with it for me. “It’s been a very difficult time, but the help and support I’ve had from the union and the legal team and also my parents has made it bearable. “I always advise others to join the union. You need the support, you can’t deal with these things on your own.” 3 55 633 0800 0 Speedy turnaround for Co-op mwell team leader Alan Cro FirstCall took the pain out of the claim for Co-op team leader Alan Cromwell after he sliced his finger on a damaged can. The union’s free legal service looked after his case and Alan received a cheque for £2,750 to settle his claim. “I’d read about the legal cover for members and their families in the arena magazine so I had no hesitation picking up the phone after the accident,” said the 53 year-old from Sheffield. “And just like the other members I’d read about, I also had a first-class service. I was kept up-to-date every step of the way. Everything was done by phone and I couldn’t believe it when my claim was all wrapped up four months later.” 24 arena Had an acc Not your fa ident? FirstCall U ult? Call sdaw LEGAL ROUND-UP Kenny Rendle n Age: 69 n Employer: Mitie Cleaners n Injury: Finger n Date of accident: April 2013 n Case settled: Feb 2014 n Award: £2,000 n Quote: “A first-class service from start to finish” Angela Penman n Age: 49 n Employer: Greggs n Injury: Head n Date of accident: March 2013 n Case settled: March 2014 n Award: £1,200 n Quote: “My solicitor was brilliant, real easy to talk to.” Industrial injury settled in just four months for Paul It took FirstCall only four months to settle Paul Broadbent’s accident case and present him with a cheque for £7,500. The accident happened in November last year when Paul worked as a technical operator for Unilever in Leeds. He was working on the line when an aerosol can became stuck and exploded and a piece of the can hit him leaving a deep cut. “I was really impressed with FirstCall,” said the 46 year- old.“Everything was done over the phone, which meant I didn’t have to miss any time off work. “It was all dealt with very quickly and efficiently. I had a fantastic service. I can’t believe it was all settled so promptly and with no fuss. “I was wearing all my safety gear, including goggles, but a piece of the can bounced off my goggles and hit me on the forehead. “Management were very good with me too, they accepted liability and were quick to make the necessary modifications to the equipment. “I’ve always been a union member no matter where I’ve worked. Knowing I have the union’s help and advice to hand makes me feel really safe at work.” David Worthington n Age: 59 n Employer: Muller Wiseman Dairies n Injury: Back n Date of accident: Aug 2012 n Case settled: Feb 2014 n Award: £2,000 n Quote: “I wouldn’t be without the union, both my sons are members too.” Sandra Bellamy n Age: 37 n Employer: Hammonds n Injury: Foot n Date of accident: Nov 2012 n Case settled: Feb 2014 n Award: £1,300 n Quote: “Usdaw helped me with an injury outside ofwork.” arena 25 Full compensation award ent after road traffic accid It was FirstCall to the rescue for Tesco part- time checkout operator James Martin after he sustained minor injuries when his car was hit from behind on his way home from work. The 80 year-old from Cambridgeshire called the number on his card and a union appointed solicitor looked after his claim. Four weeks later he received £1,000. “I can’t speak highly enough of the union’s legal department,” said James. “They took care of everything and in no time at all. And I kept every penny of my compensation. I was delighted.” WARNING USE A HIGH STREET FIRM AND YOU COULD LOSE 25% OF YOUR COMPENSATION With FirstCall you keep 100% 0800 055 6333 “It was a fantastic service...” r Keith for warehouse worke 26 arena When Tesco baker Chris Southern injured his shoulder in a fall at work he rang FirstCall Usdaw. His case was settled within three months and he received a payout of £1,500. “I’d read about the union’s legal service in arena, never thinking I’d have to use it,” said the 36 year-old nightshift worker from Kent, who injured his shoulder when he slipped and fell in the warehouse. “It was a fantastic service. I can’t believe it was settled so quickly. “Everything was done by phone from home which meant I didn’t have to take any time off work. “Being in the union gives real peace of mind for me and my family. I tell all my friends and colleagues to join.” HAD AN ACCIDENT? FirstCall Usdaw The direct accident claims helpline – free to all Usdaw members call 0800 055 6333 You could be eligible for compensation and with FirstCall Usdaw you’ll receive 100% of your award * WARNING * WARNING * WARNING * WARNING * IF YOU USE A HIGH STREET SOLICITOR OR A CLAIMS COMPANY ADVERTISED ON TV YOU COULD LOSE UP TO 25 % OF YOUR COMPENSATION Trust Usdaw Trust FirstCall ADM 2014 UsdawUnion Members’ issues top the agenda Usdaw activists spoke up for members on both the workplace problems they face and the impact of the Coalition’s policies ore than 1,000 activists and officials met in Blackpool in early May for the union’s own parliament – the Annual Delegate Meeting – to decide the policies and priorities for the next 12 months. Rights at work, the NHS, equalities, politics, campaigns and much more were debated during the four day event, arena was there too and while it can only report on a fraction of the conference further coverage is available on the website and in the May/June issue of Network . The conference was chaired by president Jeff Broome, the full executive council were also present and Barbara Wilson was chair of conference procedure as chair of standing orders. General secretary John Hannett and deputy general secretary Paddy Lillis presented the three M 28 arena executive council statements and replied to all of the debates. Delegates spoke as one in their determination to help workers faced with mental health issues and called for shorter waiting times for counselling services, increased resources for the NHS, and a government re-think on its strategy. A special video including moving interviews with members who have had to deal with mental health issues was shown as part of the union’s policy statement Supporting Mental health in focus Members with Mental Health Problems . Angela Thomas (Swansea General) said: “The Tories General secr John Hannett etary the ADM rost at rum . (l-r) players.. ADM main lis, Jeff Broome, Lil guest Paddy ilson and Barbara W ndy Burnham MP speaker A would take us back to Victorian times. We all know someone who is on anti- depressants and on the waiting list for counselling. If you can pay you get seen straightaway – that’s disgusting. It shouldn’t be based on how much money you have. Early referral could save lives.” Michael Green (Northern Morrisons) said that more than 1,700 mental health beds had been cut in the last three years. “This trend needs to be reversed, with more beds provided and better training for staff.” Delegates also agreed that management should take a more understanding and sympathetic approach to workers with mental health issues. “It takes a lot of courage for members to say they have or are experiencing mental health issues because of the stigma attached to it,” said John Hannett. “That’s why we all should talk about it in an open and non-judgemental way. “Yes, Usdaw is keen to help. But that’s not to say we expect our reps to be experts, we don’t. But reps can provide guidance. Stress, depression, anxiety and other mental health problems – that can affect any of us at any time – are on the rise and have been made worse by the Coalition’s austerity policies. This is an issue which we will continue to tackle over the coming months and years.” Other contributors to the debate included: Sheridan Saint, Colin Anderson, Helen Laverick, Kevin Dolan, Steve Ratcliff, Dolores Leeming, Wendy Temple and many others. ‰‰ arena 29 ADM 2014 ‰‰ Usdaw wants workers on zero-hours given contractual rights to reflect their average working week after 12 weeks in employment, deputy general secretary Paddy Lillis told conference when he introduced the executive council statement on Zero- Zero-hours slammed Hours and Short-Hours Contracts . “No guaranteed income, no chance to budget for essentials, no job security that’s the reality of zero-hours contracts,” he said. “We welcome the Labour Party proposals but believe we can go further. The Coalition is clearly not interested in solving the problem so we have to work for a Labour Government in 2015.” David Watson (East of Scotland Morrisons) also called on workers to be paid holiday and sick pay based on the actual hours they work rather than their contractual hours. While Sandor Varga (DHL Logistics Dartford) wants the Swedish Derogation loophole, part of the Agency Workers Regulations, abolished. Young people are facing discrimination because of the varying levels of the National Minimum Wage (NMW), Demelza France (Humberside Tesco) told conference. “Workers doing the same job should be paid the same rate regardless of their age,” she said. “There should be an equal pay structure and Young deserve equality 30 arena this would stop employers exploiting young people.” Wendy Temple (North East Kent) agreed. “Paying young workers less just isn’t fair. We want to see equal pay for equal work.” John Hannett said: “The NMW is one of the best achievements of the last 30 years but we know it’s not the finished article. Usdaw has successfully negotiated an end to youth rates in Tesco, Sainsbury's and the Co-op. “However, we believe that all young workers should have the right to be paid the full rate of the national minimum wage.” The NHS won’t survive another five years of Tory-led government, shadow health secretary Andy Burnham MP warned conference. “Did you know that since the election, companies whose shareholders have given £1.5 million in donations to the Conservative Party have benefited in £1.5 billion contracts from our precious National Health Service!” he said. “It’s a scandal and makes my blood boil. It’s clear the Coalition is destroying the proudest ever achievement of the labour movement. For me Four day debate a s of lively union’s p t the arliamen t SOS for NHS ) Angela below: (l-r Speakers Wendy Temple, arga, Thomas, France, Sandor V on Demelza w and David Wats Sylvia Be the NHS represents a better way of doing things, where we all look after each other, where we put people before profits.” He pledged the Labour Party would re-connect with the electorate and introduce policies to tackle the ‘modern- day epidemic of inequality and insecurity’ faced by young workers, families UsdawUnion and the elderly. “The reality for many people today is zero-hours contracts, under-employment and having two part-time jobs to make ends meet,” he said. “We have to build a fairer country and Ed Miliband’s pledges on an energy freeze, a ban on exploitative zero-hours contracts, the Living wage and k/ADM2014 .usdaw.org.u www regulation on landlords can inspire you and your members in 2015.” Delegates voted overwhelmingly for a modest increase in subs which will see Scale A rise 4p to £2.29, Modest subs increase Scale B up 3p to £2 and Scale C rise 2p to £1.43 a week. “We understand how difficult it is for our members that’s why this is a below- inflation rise which will allow the union to continue to invest in its reps and its staff and retain strong financial stability.” Sylvia Bew (South East London) told conference how Usdaw had won her £6,000 after an accident at work. ”I’ve a lot to thank the union for and I think a small subs increase is worth it.” arena 31 Feature Transport in focus Get on the right road with Usdaw Usdaw has more than 20,000 members in the transport sector and offers a comprehensive service to all drivers from dotcom to LGV GV driver and active rep Eamonn Abbott is aiming to get more members to sign up to the road transport distress fund. The 55 year-old, who works for DHL on the NISA contract, at Harlow in Essex, has a wealth of experience in the sector. He has spent nine years in his current job and before that was a transport manager and prior to that he was a ramp manager at Stanstead airport. “We have to promote the distress fund much more,” he said. “Many members don’t know about it and those that do think it’s just for LGV drivers. It’s not, it’s for anyone who drives for a living – whether that’s an articulated lorry, a dotcom vehicle, a white van or even if you a drive a company car. “For a fiver a year members can get protection from fines incurred while driving as part of their job. For me it makes perfect sense. I encourage all of my drivers to sign up.” Eamonn has witnessed the rapid changes in the sector over L 32 arena the years. “The industry is evolving all the time,” he said. “When consumer habits change so does the sector. We’ve seen the growth of internet sales, more local shopping and collection, and just-in-time scheduling. “When you add in the cost of fuel, increased regulation, the growth in traffic and the influx of overseas drivers, you can get some idea of the transformation.” Eamonn’s busy schedule also sees him combine his role with being a rep, looking after more than 200 members on site – a mixture of drivers, warehouse staff and agency workers. “There’s plenty going on. From sorting out accident reports – thankfully usually minor reversing incidents – to scheduling issues for the drivers to picking rates and attendance problems for the warehouse staff. “It’s a busy time but I enjoy it. I’m passionate about fairness and consistency in the workplace and I think my experience and Usdaw training give me a solid grounding on how to solve problems and represent members.” as bott h driving nn Ab rs Eamo t nine yea lorry spen ticulated an ar DRIVERS’ HANDBOOK For everything the modern driver needs to know…and it’s FREE! With details on: n Drivers’ hours and qualifications for goods vehicles – EU drivers’ hours rules, drivers’ records, driver Certificate of Professional Competence, British domestic rules, Horizontal Amending Directive, NVQs for van drivers. n Driver licensing. n Medical fitness to drive. n The driver and the vehicle. n Driving licence penalty points and disqualification. n Suspension or revocation of LGV licences. n Vehicle loading. n Load safety and much more. ROAD TRANSPORT DISTRESS FUND n All Usdaw members who drive as part of their job can apply to join Usdaw's Road Transport Distress Fund (RTDF). n The RTDF helps to relieve hardship if you commit a work-related traffic offence, resulting in being issued with a fixed penalty notice or attending a driver improvement course. n Last year the RTDF paid out more than £7,000 to assist members. For fur contac ther informa Usdaw t your local tion office o n: 0845 60 60 640 n It is a unique voluntary self-help scheme costing only £5 a year; payable by direct debit every October. n Alcohol and drugs related offences are excluded. n Get protected – join the Distress Fund now. DID YOU KNOW? n At the end of 2013 there were 35 million vehicles licensed for use on the roads in Great Britain, of which more than 29.1 million were cars, 3.5m vans, 380,000 large goods vehicles (LGVs), 175,000 buses and coaches, and 1.2m motorcycles. n Since 1994, the number of licensed cars in Great Britain has increased by 37 per cent. Over the same period the numbers of vans/light goods vehicles have increased by 57 per cent. The numbers of LGVs have fallen since 2007. n The number of LGVs increased by 1.8 per cent from 2012 to 2013, the first such increase since 2007, but the total remains eight per cent below the peak in 2007. However, there is some evidence of hauliers using fewer, larger vehicles (and more large vans), so this reduction in numbers does not necessarily indicate a fall in road freight carrying capacity. n The number of vans registered for the first time in 2013 was up 13.4 per cent on 2012, to 274,000. n The number of LGVs registered for the first time was 27.3 per cent higher than 2012 at 53,000, the highest level since 2006. n Between 2012 and 2013 the total vehicle stock increased by 1.5 per cent, the first substantial year-on-year increase since 2007. n The number of licensed vehicles in Great Britain has increased every year since the end of the Second World War, except 1991. has mart in eith S e i r D ver K ed the ris ss witne delivery home esco dotcom driver Keith Smart has spent the last 11 years driving and delivering customers’ shopping in and around Hattersley, Greater Manchester. The 59 year-old who lives in nearby Glossop works 31 hours over a four day week and combines his job with being a rep for more than 200 members. It is a far cry from Keith’s previous career, which saw him travel the world as part of his managerial position with a multi-national American shipping company. He retired and moved back to his native North West in 2003 but was keen to remain active. “I enjoy being a rep. It gives me an added interest at work and allows me to help my colleagues and solve any problems,” he said. “The training courses have been very useful and I get a lot out of the role. “I have a very good rapport with the management who are very supportive and positive – T and that’s crucial. We have around 80 per cent membership density. I’m also the store forum rep and the store director rep so I’m busy and again it makes work more interesting.” Keith has witnessed first- hand the growth in the home delivery sector. His site operates with seven vans and 20 drivers over two shifts, seven days a week and covers both rural and urban areas. “Things have improved,” he said. “The systems we use now are more sophisticated with automatic routing so it does make our jobs easier. “There are some occupational hazards. Road works and congestion cause problems. I was badly bitten by a dog a few years ago. I picked up a speeding fine, but luckily I’m in the distress fund. I chose to do the driving awareness course – the fund paid the cost and I didn’t pick up any points on my licence. I’d recommend the fund to all Usdaw drivers.” LOOKING AFTER ALL DRIVERS n Usdaw has around 20,000 members who drive for a living and the union has a proud record of looking after the interests of all drivers. n This includes representation on pay and conditions of employment, legal support, specific driver-related publications, an annual national transport conference, a distress fund and much more. nnett John Ha r Listen to ansport secto on the tr UsdawUnion n Usdaw has agreements covering drivers in companies such as Palmer & Harvey, Tesco, Sainsbury's, Wincanton, Yodel, Hermes, Co-op, Norbert Dentressangle, Next Distribution, For furt DHL and many more. Membership is available informa her tion vis to all – from drivers of cars, small vans and LGVs. it: .org.uk www.usdaw arena 35 fo Member services w llo us @U sda w U n i o n ge of services and Usdaw provides a ran , from savings and tax benefits for members and mortgages. Find refunds to insurance membership can out now if your union ily money save you and your fam www.usdaw.org .uk/offers Usdaw members can make great savings at a variety of UK attractions and theme parks. To find out more or to book call 0871 222 4001 For a quote call 0800 376 0300 or visit: www.usdawinsurance.co.uk to see our special member offers and quote REWARDS for your special discount or visit www.usdaw.org.uk/merlin Usdaw is an Introducer Appointed Representative of UIA Insurance Ltd. UIA is authorised and regulated by the Financial Services Authority. With Last Second Tickets you can get up to 80% off spectacular events happening right now in your area! More special offers, including prize draws, can be found on the Usdaw website at: www.usdaw.org.uk/offers To find out more go to www.lastsecondtickets.com/usdaw Save up to an extra 10% on UK family holidays Call 0843 308 8823 or go to www.park-resorts.com/Usdaw and quote Usdaw Calls cost 5p per minute pus network extras. Full terms and conditions apply – call or go online for details. USDAW HEALTH & DENTAL PLAN 20% Get 100% of your money back Usdaw Health Plan To apply online visit: www.usdawhealth.co.uk or call 0800 037 2094 Usdaw Dental Plan To apply online visit: www.usdawdental.co.uk or call 0800 037 2092 Designed and administered by Protego Group Ltd. Registered Office: 260-268 Chapel Street, Manchester, M3 5JZ. Authorised and regulated by the Financial Services Authority (registration number 304363) *Money back may differ on NHS dental plans in Scotland and Northern Ireland. off! Usdaw members are entitled to 20% off their total food bill when 2 main courses are purchased from the main menu on production of your membership card. For terms and conditions visit www.usdaw.org.uk/frankieandbennys TAX FREE SAVINGS PLAN Free debt advice has a new name Free confidential debt advice and solutuons for usdaw members. Call: 0800 980 8271 Mon to Fri 8am to 8pm and Sat 8am to 4pm or visit: www.stepchange.org/usdaw 36 arena Save for the future with Usdaw Suresave, an affordable, tax- free savings plan available for adults and children. yours free £25 annual book token conditions apply For more information visit www.usdaw.org.uk/suresave or call freephone 0800 781 6877 To find out if you are due a refund, go to www.taxrebates.com/ref/usdaw, call the application information line 0161 968 7345 (Client follow-up line 0161 968 7300) or send a SAE for an application form to: Tax Refund Service, Grosvenor House, St Thomas’s Place, Stockport, SK1 3TZ Risk-free, hassle-free car purchasing for Usdaw members and their families To enquire online visit: www.usdawdrive.co.uk or call 0845 122 6916 Apply FREE today at** www.UsdawPrepaid.com *Retail partners and cashback are subject to change. Some retailer exclusions apply. **There is a monthly fee of £1.95, which is charged within 30 days of successful application. Some identity checks will be made, but there are no credit checks. SAVE WITH USDAW ENERGY To see if you could save money simply visit our website, key in your postcode, your current supplier and charges and the site will do the rest for you. It couldn’t be easier. Member services With the NEW Usdaw Prepaid Plus Mastercard ® card you earn 2.5% to 6% cashback at over 40 major retailers (online and in-store)* usdaw.uchange4better.co.uk or call 0845 652 2508 Shop at your favourite listed retailers via All4charities and earn 100% of all commissions for your chosen charity. For more information go to www.all4charities.co.uk Usdaw members and their families are entitled to a £25 discount on our funeral plans and 5% discount on professional services fees on funeral arrangements. Visit www.co-operativefuneralcare.co.uk for your nearest Co-operative Funeralcare or call 0800 083 6301 Please see website or call for full terms and conditions Complimentary initial financial planning consultation for Usdaw members. to offer you a 10% discount on hotel accommodation with optional rail travel, flights, concert & events, theatre & dining. Visit www.usdaw.org.uk/superbreak or call 0871 221 3700* and quote Usdaw To arrange your no obligation initial consultation call 08000 85 85 90, email: appointments@lighthousefa.co.uk Go to: www.lighthousefa.co.uk/usdaw About to retire? You could get more retirement income by using our annuity service operated by Tomas. To find out more call: 0845 863 0495 USDAW REWARDS A range of affordable, simple-to-set up insurances such as Life cover and Personal Accident cover. Visit www.UsdawProtect.com or call on: 0800 484 0860 Register free on www.UsdawRewards.com to earn cashback on your online shopping and get a free £10 welcome bonus. arena 37 More special offers, including prize draws, can be found on the Usdaw website at: www.usdaw.org.uk/offers We have partnered with News Claims myth rubbished Workers more likely to miss out if they are not in a union – report Claims that a ‘compensation culture’ exists in the UK has been once again debunked after a report revealed the number of workplace compensation cases has fallen by 50 per cent in the last decade. The report by the TUC and the Association of Personal Injury Lawyers (APIL) said there were only 91,115 claims in 2012/13 compared to 183,342 in 2002/03. The report also found that more than six out of seven (85.7 per cent) of workers who are injured or made ill at work get no compensation whatsoever. General secretary John Hannett said: “It is common to hear stories that the UK is rife with a compensation culture and is becoming risk averse as a result of compensation claims – but this report shows this is just not the case. “Usdaw members can be reassured they can call on FirstCall Usdaw our free legal service to make a claim whether they are injured at work or outside of work. However, without this we know many workers, who are not members of a trade union, miss out on both loss of wages and compensation for injuries.” In another myth busting example the report showed that of the nearly 64,000 claims in 2011, the majority of workplace damages paid to injured workers was for less than £5,000, and around 75 per cent of cases are for damages of less than £10,000. Usdaw calls for clarity at troubled Co-op Group Usdaw has urged the Co-op Group to put jobs first as it looks to respond to losses of £2.5bn – the worst in its history – after a ‘disastrous’ year. General secretary John Hannett said: “It’s important that the Co-op Group presents a clear and coherent strategy to address the growing anxiety our membership have over long-term job security. “Over the last few months we have been in regular dialogue with the Co-op and sought reassurances that the problems at the bank and at Group board level will not have a detrimental impact elsewhere on the Group’s businesses. “Usdaw has over 38,000 members who work 38 arena for the Co-operative Group in retail, distribution, funeral care, pharmacy and at Head Office. We are working closely with the Co-op to do everything we can to ensure these other parts of the business remain successful to protect our members’ jobs. “The Co-op’s biggest asset has always been its loyal hardworking staff, many of whom have spent their whole working life in the business, and they will be the key to its future success.” The Co-op Group has said it is looking to offload its farming and pharmacy interests and is looking to sell 60 per cent of its former Somerfield stores. UsdawUnion People like you Talen Garve ted David with y at hom his w e ife Je an The Artist hen it comes to dealing with the stresses and pressures of life David Garvey has his own coping mechanism – his passion for oil painting. “I’m a great believer in the idea of a work-life balance and fully support the union and employers who are taking positive action to promote this,” said the 51 year-old driver, who works for Muller Wiseman Dairies in Droitwich in Worcestershire. “ I find painting very relaxing. When I’m staring at the blank canvas it’s pure focus, nothing else matters, when I paint, there’s a piece of me in every brushstroke. “I hope that’s what people see when they view my paintings, something of me in every piece of work I do.” David, like many other W e shes asid avid bru y using his Driver D ssures b ind life’s pre painter to unw gifts as a workers, also spends a lot of his time away from work caring for his mother, helped by his wife Jean. He has also recently successfully negotiated with his employer to reduce his hours of work to help balance his caring and work responsibilities. “Jean has always been very and my younger brother was tragically killed at the age of 18. It’s been tough. “Both my parents supported and encouraged me growing up, so I feel my paintings are for them too. “In fact when I was contacted by the arena team about doing this article, it part of me in each one brought back a lot of fond memories of my Dad and supportive, we share the care. inspired me to do the portrait Again it's all about work/life of him I’d been meaning to balance. We’ve been married do for years but never had 31 years. the time to do it.” “My father, who I worked alongside for 18 years, sadly rators.co.uk artistsandillust passed away 15 years ago ‘‘ I find painting very relaxing – there’s a arena 39 Sign up a friend and £100 cash could be in your pocket Sign c u a p sh in and Don’t let your colleagues miss out on Usdaw membership – including Free Legal help, advice at work and Member offers...sign them up now... Anna Duda Stephen Bal and lard A INTRODUCE AW IEND TO USD LD FR U AND YOU CO SING IN £100 BY U OSITE W PP THE FORM O OUR TO ENTER PRIZE DRAW Lorraine an d Lynn Last issue’s winners Five lucky members are celebrating after they each won £100 in the Recruit A Friend competition. topher Lee and Chris n Christopher Butler from Princes Foods in Chichester recruited colleague Lee Rawlinson. n Stocksbridge Co-op’s Jayne Fleetwood signed up husband Kevin. n Stephen Ballard signed-up fellow DHL/Exel Logistics worker Anna Duda in Long Eaton. n Jane Ball from Tesco Totton recruited B&M Bargains’ Robert Hallsworth. n Marks and Spencer’s Lorriane Burville recruited colleague Lynn Mew in Southampton. By doing your bit for the recruitment drive you’ll be building the union, helping your workmates get the many benefits of Usdaw membership and potentially putting some much needed cash into your own pocket. Jayne and Kevin Robert Jane and The weekly rates are £2.25 for Scale A (applicable to full-time and part-time workers) and £1.41 for Scale C (applicable to part-time workers only) 40 arena The prize draw is open to all members and reps, all you have to do is recruit a friend, relative or colleague using the form opposite and send it in to: Arena, Prize Draw, Usdaw, Freepost NAT19525, Manchester M14 7DJ. The first five out of the hat will each win £100 (terms and conditions apply). Closing date is Fri 11 July Membership No. Miss NOTICE Trade Union and Labour Relations (Consolidation) Act 1992 Occupation Location Number Workplace Address Company Name Age Email Tel. No. (Inc. STD) Full Postal Address Member’s Signature Forename Surname Ms Mrs Employee No. Mobile No. Date of Birth Mr Postcode Date Female Male Date Left Yes Yes Amount per week Amount per week No No I apply to join Usdaw. As a member of Usdaw I undertake to abide by the rules and regulations of the Union and to pay contributions regularly. I hereby authorise my employers for the time being, or their representatives, to deduct from my salary or wages the amount of contributions payable by me under the Union’s Rules, as amended from time to time. I also authorise the deduction of any arrears which may accrue during my employment and agree where appropriate that my employers, or their representatives, shall notify the Union of any future changes in my home address to enable the Union to maintain a register of the names and proper addresses of its members. I give my explicit consent to the processing of data under the Data Protection Act 1998 as specified overleaf. The responsibility for keeping payments up to date rests with the member. Scale A Full or Part-time workers Scale C Part-time workers only If you do not select a scale of contributions you will automatically be entered as Scale A in order to take advantage of the full range of benefits Please tick the appropriate box Contribution rate per week Date Joined Union If so please give details Have you been a member of any trade union before? Please tick the appropriate box Have you been a member of Usdaw before? Please tick the appropriate box Recruiter’s Membership No. Recruiter’s Name DATA PROTECTION ACT (see overleaf) Every member of the Union who does not object to contribute to the separate fund for payments in furtherance of political objects within the meaning of the Trade Union and Labour Relations (Consolidation) Act 1992, will contribute to that fund. Every member of the Union has the right to be exempt from contributing to it. A form of exemption notice may be obtained by or on behalf of any member either by application at, or by post from, the Central Office or any branch office of the Union. Copies may also be obtained on request from the Certification Office for Trade Union’s and Employer’s Associations. Such form, when filled in, should be handed or sent to the secretary of the branch to which the member belongs. An exemption notice given within one month after the date on which a new member is admitted to the Union will take effect as from the date on which it is given. Should a notice be given AFTER one month from that date it will operate as from the following 1st January. Please tick the appropriate box Please use BLOCK LETTERS and complete this form as fully as possible. Branch No. FOR OFFICE USE ONLY Arena Prize Draw, Usdaw, FREEPOST NAT19525, Manchester M14 7DJ Please complete and return to M&C Received arena r e t t e s L catching it early could save lives. It happened to me and I'm hoping that I've caught it in time, only time will tell. Graham Homer (via email) West Midlands Members can have their say right it brief! here via email or post – but keep Open all hours On the letters pages of the spring issue of arena I read the comments under the letter headed Late opening slammed at the Co-op. I strongly agree with every word that this person has written, as I said the exact same thing at the time. In addition I cannot see why stores can’t be closed on New Year’s Day too. Name and address supplied Spring are looked at na cancer in breast women fo Active Midlands women J Mention for men w llo us @U sda w U n i o n breast cancer. I was diagnosed with male breast cancer two weeks before Christmas. I thought it was fatty tissue or a strain because I'd been doing a lot of lifting that week. Something was nagging at me that something wasn't right. I went to my local walk-in centre, the nurse who saw me wasn't happy and she fast tracked me to the breast clinic. I had a beast removal, plus lymph glands. You can have your I am now having say on the arena chemotherapy and my e letters page, pleas treatment will be the same as for women. I do keep it brief and no s think that making men longer than 100 word aware that they best letter could get breast £50 for the cancer and I read the article on breast cancer in arena spring, which concerned mainly women and a small mention about male HAVE YOUR SAY J Here are a couple of our hard- working reps who held a promotional event during national women's day at the Tesco Redditch store in March. Rep Jane Lewis and union learning rep Sam Chandler were joined by prospective Labour candidate Rebecca Blake and me, Sarah Hughes. Thanks to everyone for their support. Sarah Hughes, area organiser, Redditch office Lest we forget It has been 100 years since World War I started. While there is still some debate on what day it actually did start because of the different warring countries and America’s declared neutrality, we do know it ended on the eleventh hour of the eleventh day of the eleventh month in 1918. I feel that we must commemorate the start for all the armed forces personnel who gave their lives so we could live today. I feel there should be a two- minute silence in August and I hope this message will get out there. Frank Dunaway Retired committee member Southern division Charitable Co-op reps Thanks for legal help You can write or email your thoughts to; the editor, arena, Usdaw, 188 Wilmslow Road, Manchester M14 6LJ or arena@usdaw.org.uk Can I say a big thank you to the union’s legal team who looked after me after I was treated unfairly at work. Usdaw helped me clear my name and I was reinstated after I was dismissed, allowing me the choice of then resigning and enjoying my retirement properly. As a disabled worker with long service I don’t know what I would have done without help from Usdaw. So, once again, a big thank you. Christopher Stuart, Southern division Great weekend Many thanks to the Mid Counties Co-op reps who were the winners of the National Team Recruitment & Organising Award at this year’s annual event in Manchester. The talented trio donated their £100 cash prize to the Society’s charity of the year the Teenage Cancer Trust. They are pictured above (l-r): Bernadette Connor, Sarah Groom and Michelle Whitehead. Sarah Hughes, area organiser, Redditch office I went to my first divisional conference in March. I must tell all union members, how enjoyable and informative it was. It was well organised and the speakers were informative and well equipped to answer the varied questions asked by the members. There was also a lot of fun especially with the Dragon's Den presentations. Very serious topics were discussed but with the glint of humour throughout. The officials did a great job getting us all together and keeping the days running smoothly. It was great to meet like minded individuals and share stories and anecdotes about our experiences as reps. I really enjoyed the experience. Thank you to all involved with making this conference a resounding success. Maria Sutton, South Wales & Western division Going on holiday?… take arena! You could win £50 by taking arena on holiday with you this year and sending us your photo. The first five lucky members picked out of the hat and featured in arena (winter) will win £50 . So don’t forget to pack your arena summer issue and send your holiday pic to: arena@usdaw.org.uk w.org.uk arena@usda arena 43 arena t l a h He Send your health questions to the .uk arena team at: arena@usdaw.org Alone at work work Q I station in and a petrol often filling I am left on my own in the evenings. This is beginning to stress me out. Last night one customer was very abusive when they did not have the right money to pay for their petrol. Is it illegal to make me work on my own? There is no law that says you cannot work on your own in a petrol filling station (unless you are under 18). However, as with any lone working situation, your employer must assess the risks and develop a safe system of work. As part of that process they will need to ensure that there is adequate supervision and systems which protect you from violence or abuse. If you feel unsafe you should raise your concerns with your manager and talk to your Usdaw rep. Smoke signals I recently Q As bought a smoker, an electronic cigarette device on the grounds that these are not covered by the smoking ban. However, when I tried to use it in the canteen at work, I was told I could not ‘smoke that thing in here’. Is that right? Electronic cigarettes (e-cigarettes) do not produce the tars and smoke of conventional cigarettes and do not contain tobacco. As a result their use in indoor public spaces is not covered by the current anti-smoking laws. However, the Welsh government has recently ur h and yo announced plans to impose Your healt vital is a a ban similar to the fety at work ervice. sa ’s s tobacco ban and others rt of Usdaw pa may follow. dvice visit: For more a Even where they are .org.uk not banned by law, the ww.usda d w safety w owner of any premises /healthan still has the right to decide whether or not they will permit the use of e-cigarettes on their property. Many have chosen not to allow them because their use can cause confusion or because of uncertainty about their health effects. Reports of some e-cigarettes bursting into flames when being re-charged have also raised concern. Some employers have set aside a separate outdoor area for e-cigarette users away from the designated outdoor smoking area in recognition of the fact that some smokers are using e-cigarettes in an attempt to stop smoking. Hep C concern Q A lot friend of time at off work with has aches had a and pains and chronic tiredness. He has now been diagnosed as having Hepatitis C. His manager is threatening disciplinary action for his repeated absences but he is worried about telling our employer about his illness in case it affects his job. What should he do? Hepatitis C is a viral infection of the liver which can be spread by contact with contaminated blood. Four out of five people who get infected develop a chronic form of the disease, which causes the symptoms you describe. It can be treated Usdaw has its own health and safety section full of useful information, advice and a reps’ forum at: www.usdaw.org.uk/forum If you have any questions for arena’s health experts write to: the editor, arena, Usdaw, 188 Wilmslow Road, Manchester, M14 6LJ or email: arena@usdaw.org.uk but the side-effects from the treatment can be unpleasant and may cause further absences. It is important that your friend does tell your employer. As the infection can only spread by direct blood-to-blood contact there is no risk to others in the workplace and no reason why he should lose his job. If he continues to have unexplained absences, however, his job could be at risk. Once your employer knows the reasons for absence they can make allowance for the condition. If your friend is worried about others knowing, your employer does have a duty to maintain strict medical confidentiality. The Hepatitis C Trust can offer practical help and support. www.hepctrust.org.uk find ways to compensate and can undertake certain kinds of lift truck work. Even if you have to stop fork lift work for a period, you may be able to return to it after a period of adaptation, subject to satisfactory completion of practical tests. Vision in focus Rat catcher Q Following an accident I recently lost the sight in my left eye. I drive a Fork Lift Truck (FLT) in a warehouse, my colleagues say I will not be able to drive my FLT now due to my condition, is this true? Safe use of a lift truck requires good judgement of space and distance. Usually this means good eyesight in both eyes for depth perception. Some people with monocular vision do have Q We sightings had of rats a few in the warehouse. I’ve heard they can spread dangerous diseases, is this true? The disease you may have heard about is Weil’s disease, which can cause serious health problems and can be fatal. It is spread via rat’s urine, which if swallowed or allowed to seep into an open wound can be very dangerous. However, it is not common. You should report the infestation to management and your safety rep to ensure steps are taken to eliminate the rats. You should also make all other workers aware of the danger rats pose. A risk assessment should also be done. If you have to clean up rat droppings you should ensure protective clothing is worn including disposable gloves, aprons and possibly goggles and face masks depending on the severity of the problem. arena 45 WIN £50! arena s s word Cro er £50 each if they answ July 2014 cky members will win Three lu low. Closing date 18 (Not open to Usdaw staff) e crossword clues be correctly th Arena Spring crossword winners: Luke Morrison, East Yorkshire & Humberside Co-op F88 Kenneth Fuge, North West Bakemark K143 Malcolm Monaghan, West of Scotland G149 Word up! Complete our prize crossword and you could be one of three members to win £50. The first three pulled out of the hat...win! Send your completed crossword with your details to: the editor, Xword Comp, Arena, Usdaw 188 Wilmslow Road, Manchester, M14 6LJ. ACROSS 5. Picture card (4) 7. Large Australian kingfisher (10) 8. Repetitive electronic sound (4) 10. Leg joint (4) 12. Vase (3) 13. Place of worship (6) 16. Hibernian (5) 18. Candle substance (3) 20. Gargantuan (4) 21. Equipment (4) 22. Unpleasant or ugly old woman (3) 24. Item of bedclothes (5) 25. 26. 27. 29. 33. Angry or violent struggle (6) Personal pride (3) Male pig (4) Desire (4) Medieval instrument of torture (4,6) 34. Harvest (4) DOWN 1. Male swan (3) 2. Flay (4) 3. Competent, talented (4) 4. Attempt (3) 5. Quick short punch (3) 6. Moderate coldness (5) 9. Japanese dish (5) 10. 11. 13. 14. 15. 17. 19. 23. 25. 27. 28. 30. 31. 32. Chessman (6) Uncooked (3) Pursuit (5) Leaf of a book (4) English city (6) Bring up, raise (4) Person caring for horses (5) Concert, informally (3) Emit light (5) Jolt (4) Among (4) Pelvic bone (3) Foot digit (3) Japanese monetary unit (3) Communication een From Aberd th to Plymou Usdaw has ss offices acro the UK Channels Aberdeen 1 Queens Lane North, AB15 4DF T: 01224 652820 E: aberdeen@usdaw.org.uk Glasgow Muirfield, 342 Albert Drive, G41 5PG T: 0141 427 6561 E: glasgow@usdaw.org.uk Your contacts Always speak to your rep first if you need advice or support. If you don’t have a rep at your workplace contact your local Usdaw office as shown on the map. Alternatively, you can ring our national helpline 0845 6060640* to be connected to your local office. *Calls charged at local rate. The union’s head office is: 188 Wilmslow Road, Manchester, M14 6LJ Tel: 0161 224 2804/249 2400 email: enquiries@usdaw.org.uk w if your www.usdaw.org.uk t us kno Le hange... details c Belfast First Floor, Unit 2, 41 Stockmans Way,BT9 7ET T: 028 9066 3773 E: belfast@usdaw.org.uk www.usdaw.org.uk/update Edinburgh 39 York Place, EH1 3HP T: 0131 556 5242/557 9109 E: edinburgh@usdaw.org.uk Newcastle 2 Hedley Court, Tyne & Wear NE29 7ST T: 0191 296 5333 E: newcastle@usdaw.org.uk Leeds Unit 2 Temple Point Business Park, Bullerthorpe Lane LS15 9JL T: 0113 232 1320 E: leeds@usdaw.org.uk Preston First Floor, Units 6 & 7, Eastway Business Village, Olivers Place, Fulwood, PR2 9WT T: 01772 704003 E: preston@usdaw.org.uk Bury St Edmunds The Anderson Centre, 6 Olding Road, Suffolk IP33 3TA T: 01284 775700 E: burystedmunds@usdaw.org.uk Warrington 5 Ibis Court, Centre Park, WA1 1RL T: 01925 578050 E: warrington@usdaw.org.uk Waltham Cross Unit 12/13 Regent Gate, 83 High Street, Hertfordshire EN8 7AF T: 01992 709280 E: walthamx@usdaw.org.uk Kegworth 3c Market Place, Derby DE74 2EE T: 01509 686900 E: kegworth@usdaw.org.uk Faversham 11 Jubilee Way, Kent ME13 8GD T: 01795 532637 E: faversham@usdaw.org.uk Redditch 1 Oak Tree Park, Burnt Meadow Road, Moons Moat North, Worcestershire B98 9NW T: 01527 406290 E: redditch@usdaw.org.uk Cardiff Unit 10, Oak Tree Court, Mulberry Drive, Cardiff Gate Business Park, Pontprennau CF23 8RS T: 029 2073 1131 E: cardiff@usdaw.org.uk London Ground Floor, Congress House, Great Russell Street, WC1B 3LS T: 020 7323 5550 E: london@usdaw.org.uk Plymouth First Floor, Rhin House, 24 William Prance Road, PL6 5WR T: 01752 765930 E: plymouth@usdaw.org.uk Bristol Unit D Abbey Wood Business Park, Emma Chris Way, Filton BS34 7JU T: 0117 931 9730 E: bristol@usdaw.org.uk Morden Meldrum House, 89-91 Middleton Road, Surrey SM4 6RF T: 020 8687 5950 E: morden@usdaw.org.uk Andover The Priory, 6a Newbury Street, Hampshire SP10 1DN T: 01264 321460 E: andover@usdaw.org.uk arena 47 ... News Un io n aigns mp a #ArenaMag #Ar enaMag w ith u in the ne i p ng yo Vi e Ke kr & ouTube, Flic r, Y itte Tw C w lo o p @ Usd Interviews a aw ts Un Usd urces s ss s o ion Re Eve n tos Un Pho ion Videos Un ion Usd Usd a w in the g you in eep K For exclusive content, photos, interviews, and all the latest Union news – Follow UsdawUnion! aw loop